Interakt IT - Access4 Disaster Recovery Testing – Maintenance details

All systems operational

We continuously monitor all systems that may have an impact on the service we deliver to you. If we detect any issue with a service we or a third party provide to you that may impact on your business operations, we will keep you up to date on this page

Access4 Disaster Recovery Testing

Completed
Scheduled for 23 October, 2025 at 3:00 PM – 5:00 PMUTC

Affects

Interakt VOIP/Phone Services

Under maintenance from 3:00 PM to 5:00 PM

Updates
  • Completed
    23 October, 2025 at 5:00 PMUTC
    Completed
    23 October, 2025 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    23 October, 2025 at 3:00 PMUTC
    In progress
    23 October, 2025 at 3:00 PMUTC
    Maintenance is now in progress
  • Planned
    23 October, 2025 at 3:00 PMUTC
    Planned
    23 October, 2025 at 3:00 PMUTC

    Our service provider is completing Disaster Recovery Testing during this window. During this maintenance window, there may be a brief service impact if your services are registered to a single node. In such cases, active calls may drop; however, redialling will immediately restore connectivity.