Interakt IT - Notice history

All systems operational

We continuously monitor all systems that may have an impact on the service we deliver to you. If we detect any issue with a service we or a third party provide to you that may impact on your business operations, we will keep you up to date on this page

Primary Data Centre - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Customer NBN Services - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Interakt VOIP/Phone Services - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026
100% - uptime

Email - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Teams - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Interakt Customer Portal - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Passportal - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

modusCloud/Proofpoint Mail filter - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Notice history

Feb 2026

No notices reported this month

Jan 2026

Microsoft 365 - Degraded Performance
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Hi All,

    Microsoft have released the latest update 23/01/26 - 3:32pm

    Current status: We’ve a high level of confidence that the incident is largely resolved. Access to Microsoft Defender for Office, Microsoft Purview, and DNS functionality has been restored, and Exchange Online mail flow remains stable.

     

    We're continuing to fine tune load balancing adjustments and closely monitor the impact of recent changes to support sustained recovery. While recovery efforts remain ongoing, we are methodically addressing the small number of remaining affected services to ensure full service stability.

    Scope of impact: Any users served through an affected section of service infrastructure in the North America region may be intermittently impacted. This could affect users located in Asia-Pacific, Europe, or Latin America.

    Root cause: We identified that the issue was caused by elevated service load resulting from reduced capacity during maintenance for a subset of North America hosted infrastructure.

    Kind Regards,

    Interakt IT

  • Identified
    UTC
    Identified

    Hi,

    Microsoft is currently experiencing a partial outage and degraded performance. They have identified the issue and are actively working to restore services to normal operation.

    Latest Update 23/01/26 - 2:30pm

    Current status: We’ve identified elevated service load combined with temporary capacity constraints during maintenance resulted in impact. We’re seeing positive signs of recovery in mail delivery, and mitigation actions are in place to better manage service load. While some connectivity impact remains between Microsoft Defender for Office, Microsoft Purview, and Exchange Online, and DNS lookup failures, engineers are actively working to restore full functionality.

    Scope of impact: Any users served through an affected section of service infrastructure in the North America region may be intermittently impacted. This could affect users located in Asia-Pacific, Europe, or Latin America.

    Live updates can be found through their service page at: Microsoft service health status

    Kind Regards,

    Interakt IT

Dec 2025

No notices reported this month

Dec 2025 to Feb 2026

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