Interakt IT - Notice history

All systems operational

We continuously monitor all systems that may have an impact on the service we deliver to you. If we detect any issue with a service we or a third party provide to you that may impact on your business operations, we will keep you up to date on this page

Primary Data Centre - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Customer NBN Services - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Interakt VOIP/Phone Services - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025
100% - uptime

Email - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Teams - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Interakt Customer Portal - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Passportal - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

modusCloud/Proofpoint Mail filter - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

No notices reported this month

Oct 2025

Provider Maintenance - Primary Data Centre
  • Completed
    29 October, 2025 at 7:30 AMUTC
    Completed
    29 October, 2025 at 7:30 AMUTC
    Maintenance has completed successfully
  • In progress
    28 October, 2025 at 7:30 PMUTC
    In progress
    28 October, 2025 at 7:30 PMUTC
    Maintenance is now in progress
  • Planned
    28 October, 2025 at 7:30 PMUTC
    Planned
    28 October, 2025 at 7:30 PMUTC

    One of our data centre service providers has scheduled maintenance on redundancy systems. We've been advised that no downtime is expected, all critical services will remain online.

Access4 Disaster Recovery Testing
  • Completed
    23 October, 2025 at 5:00 PMUTC
    Completed
    23 October, 2025 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    23 October, 2025 at 3:00 PMUTC
    In progress
    23 October, 2025 at 3:00 PMUTC
    Maintenance is now in progress
  • Planned
    23 October, 2025 at 3:00 PMUTC
    Planned
    23 October, 2025 at 3:00 PMUTC

    Our service provider is completing Disaster Recovery Testing during this window. During this maintenance window, there may be a brief service impact if your services are registered to a single node. In such cases, active calls may drop; however, redialling will immediately restore connectivity.

Sep 2025

No notices reported this month

Sep 2025 to Nov 2025

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